Terms and Conditions of Sale

The following terms and conditions apply to all transactions on the www.expressbattery.com.au website. The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

We have the right to refuse at our discretion to supply any goods ordered by you.

Payment Method

On the order you must provide us with your exact address and telephone number that your credit card issuer has on file for you. Your order will only be processed once authorisation of your credit card has been properly received.

Availability of Goods

All products are subject to availability and may be withdrawn at any time. However it is our policy to contact you if a product is out of stock and if you do not wish to proceed with the order or for any reason we cannot supply the product we will arrange for the order to be cancelled.

 
Delivery

Delivery of our Batteries is done by Australia Post within 2-10 working days. Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damages or expenses incurred by the Customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

Failure by the Customer to pay for any delivery when due shall entitle us to withhold further deliveries and the Customer shall be liable for any costs incurred by the Supplier relating to such Goods which the Supplier is then entitled to withhold.

Delivery of the Goods shall be made to the Customer's address and the Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.


Time Limitations for Notification of claims

Incorrect Goods
It is the Customers responsibility to notify us of any incorrect goods supplied within 48 hours of delivery. Should there be any extenuating circumstances that have prohibited the Customer to remain within the specified time frame, resolution will be by mutual decision .

Refunds

 Please Note: Refunds will not be given if you change your mind or no longer require the products.

*Freight is not refundable and all products returned as faulty will be tested before a refund is issued.

To initiate a refund, you must:

Contact us via email or phone prior to retuning goods, as an authorisation code is required. Goods will not be accepted without this authorisation code. Mail the goods plus the original receipt, in the original packaging to: 

All refunds will be issued to the same payment method as on the original order.
A refund will usually reach your credit card account within 4 working days after it being processed, please allow up to 10 working days for it to be credited. We do however reserve the right to refund you within 30 days of the return.

Liability